In an action and information-packed 50 minute course with leading expert, Marc Fox, Founder of Defensive systems Inc., healthcare providers and responders learn how to control aggressive and violent behavior in ways that minimize risk to themselves, patients and others.

Healthcare providers are healers. Causing injury is contrary to your mission. So, when confronted with aggressive or violent behavior, de-escalation, zero restraint and therapeutic approaches are always preferred. But there may be times when some degree of restraint is necessary as a last resort to prevent injury to the patient, provider or others.

Through narrative, illustration, actual demonstrations of techniques, testing and comprehensive course materials, this course empowers you to keep yourself, your patients, colleagues, and others safe.

To purchase courses for multiple users, please contact us directly.

This online Responding to Violent & Aggressive Patients & Others course covers the following topics:

• General and personal safety measures;
• Aggression and violence predicting factors;
• The assault cycle;
• Characteristics of aggressive and violent patients and victims;
• Verbal intervention and de-escalation techniques;
• Physical maneuvers to defuse and prevent violent behavior;
• Strategies to prevent physical harm
• Use of Restraints

Testing conducted throughout this online course is designed to reinforce the information presented. Every learner must review and acknowledge every correct answer receives a score of 100% and receives a certificate of completion.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.