This online Leadership Fundamentals course will teach you how to identify key characteristics of leaders, build trust and confidence with employees, and avoid behaviours that undermine leadership. After you’ve completed this course, you should also be able to:

• Promote teamwork and esprit de corps
• Act decisively
• Demonstrate leadership in a crisis
• Communicate effectively

• Characteristics of effective leaders
• Behaviours that undermine leadership
• The impact of leadership
• Leadership in a crisis
• Case studies

Approximately 60 minutes

Testing conducted in this course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved on the first attempt.

Upon successful completion of this online course, a certificate of completion will be available to download and print.