When you’re a manager, there are some basic, essential skills everyone should have. Whether it’s setting clear work priorities, building great teamwork, listening well to others, or performing a performance review. Each of the skills impact how effective you’ll be as a manager.

The Management Essentials course will help you build these skills and others. By giving you on the job development exercises to evaluate performance, set clear expectations, and create the right level of challenging work, you’ll build the skills required to be a great and motivating manager for each of your employees.

Upon successful completion of this course, you should be able to:

• Understand how employees get clear on their work priorities for the next 30 days
• Find out what your employees need from you, their manager
• Create a team meeting agenda item to reinforce great teamwork
• Discuss with your employees why you value them, why they’re important to the team and company
• Evaluate how well you listen to others’ ideas and opinions
• Create problem-solving expectations for your employees
• Determine if the workload is right for your employees and for the company
• Share with your employees the great things they do and how they make a difference

• Giving Clear Work Priorities
• What Employees Need
• Reinforce Great Teamwork
• Valuing Employees
• Listening to Others’ Ideas and Opinions
• Problem Solving Expectations
• The Right Workload for Employees
• The Great Things Employees Do

Approximately 80 minutes

Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.