When you manage others, one of the things you are responsible for is meeting the resource needs of your employees. Research shows that when employees have the resources that they need to do their job, with quality, they are more engaged, more productive, and have higher levels of work satisfaction. Therefore, building your knowledge and skills to address the resource needs of your employees is a great thing to do.

The Providing Resources for Success course will help you understand the resource needs of your employees, identify what actions you can take to meet the desired resource needs, know what to do when you can’t meet a need, as well as help the team use existing resources efficiently.

Upon successful completion of this course, you should be able to:

• Evaluate how well you manage the team or department resources
• Determine if employees have the resources that they need to be successful
• Identify one resource that employees need to be successful in the next 60 days
• Create a resource management agenda item to ensure team needs are met
• Consider the customers’ needs when allocating resources
• Take action to provide the resources employees need for success
• Identify how team members prioritize resources needed
• Determine how employees can improve the efficiency of existing resources

• Managing Team Resources
• Required Employee Resources
• One Resource for Success
• Use a Resource Management Agenda Item
• Resources and Customer Needs
• Providing the Right Resources
• Team Resource Needs
• Teams Improve Efficiency of Resources

Approximately 80 minutes

Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.