This course is designed to refresh drivers some of the basics when it comes to being a professional in the transportation industry.

After completing this course, learners will be able to:

• Explain the importance of complying with applicable laws and regulations
• Identify the required driver qualifications and what causes driver disqualification
• Explain how your conduct on the road and at the customer influences the public’s view of you and your company

Your Vehicle: A Rolling Advertisement

• Lasting Impressions
• Your Driving Habits
• Vehicle Appearance
• The Face of Your Company
• Your Conduct and Image
• How to Handle an Angry Customer

A Regulated Industry

• Federal Motor Carrier Safety Regulations (FMCSRs)
• Driver Qualifications
• Driver Disqualification
• Texting and Hand-Held Phone Violations
• Out-of-Service Violations

Approximately 10 minutes

A mark of 80% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available to download and print.