Course Overview
When we’re in a managerial position, it is our job to guide and coach the performance of others. From setting clear expectations to helping others navigate challenges and obstacles, as supervisors we must help others perform at their best.
The Supervision Basics course will help you set goals and objectives, know who needs additional coaching and help, as well as understanding what each person needs to create a great work situation. When we help our team understand what is expected of them, given them the feedback they need, as well as involve them in solving problems and issues, you’ll find each person more successful and the team is able to easily achieve its goals.
Upon successful completion of this course, you should be able to:
- Provide employees with a clear understanding of what they must deliver in the next three months
- Providing assistance to your employees facing challenges and obstacles
- Discuss the importance of team and company policies with your team
- Identify what you know about your employees’ family, hobbies, personal challenges and interests
- Identify individuals who are really contributing to the team or company goals
- Involve others in solving important problems and issues
- Get clear on the various experiences, backgrounds, skills and perspectives of your team
- Ensure everyone is clear on what work/life balance looks like with the team or department
