Participants will improve their skills in leadership, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites.

The course is eligible for 2 CCA Gold Seal education credits upon successful completion and 8 BC Housing CPD credits.

The course includes 11 video modules with 8 hours of expert instruction and material.

Topics:

• Understand the differences between leadership, management and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Be familiar with various motivational theories Mazlow, Herzberg, MARS
• Understand how to enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understand stress and how to manage it at work
• Have knowledge of substance abuse, recognition and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Deal with difficult people, conflict and confrontation
• Use collaborative decision making skills
• Understand a systems approach to management of construction companies

StartFragment

Audience:

• Construction Owners
• Managers
• Estimators
• Supervisors
• Staff

Approximately 8 hours

Testing conducted throughout this online course is designed to reinforce theinformation presented. A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark. Printable resources are available in the form of a comprehensive student manual. The manual is a valuable resource for future use and knowledge retention.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.