Incidents and near-misses are unfortunately part of many workplaces. But, if these are used as teaching moments, these can be used to improve the safety of any workspace for any worker. The goal of a workplace investigation is not to blame an individual, but to decipher why an incident occurred and how it can be prevented from re-occurring. Investigations may seem like a daunting task at first, but having a sound investigation plan in place will help you and your organization build a better, and safer, workplace. This online course walks you through the investigation process while using scenarios built upon common workplace incidents.

This course is presented in six chapters:

• Chapter 1: The Importance of Workplace Investigations
• Chapter 2: Defining Incidents
• Chapter 3: Procedures, Roles, and Responsibilities
• Chapter 4: The Investigation Plan
• Chapter 5: Finding Direct and Indirect Causes
• Chapter 6: Reporting an Incident

By the end of this course, you should be able to:

• Understand the importance of a workplace investigation
• Identify what constitutes an incident, near-miss, and potentially serious incident (PSI)
• Recognize the difference between direct and indirect causes
• Describe a typical investigation procedure
• Understand how to report the findings of a workplace investigation

Approximately 80 minutes

A mark of 80% must be achieved to receive a certificate of completion for this online Workplace Investigations course. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.