VIRTUAL REALITY HARDWARE SUPPORT
VR Headsets – Meta
Meta Quest 2
Meta Quest 3
MOBILE DEVICE MINIMUM SUPPORT SPECIFICATIONS
Mobile – iOS
iPhone XR or newer
iPad 6th Generation or newer
Mobile – Android
Android phones running Android-13 or newer
Android tablets running Android-13 or newer
DESKTOP MINIMUM SUPPORT SPECIFICATIONS
Supported Browsers
Current WebGL 2.0 functionality includes current versions of Chrome, Firefox, Safari, and Edge.
Chrome is the leading browser for all WebGL applications and as of 2018 Chrome is the browser of choice for roughly half of total domestic internet users.
NOTE: Internet Explorer does not support WebGL and has been deprecated by Microsoft.
Recommended Hardware
Users will experience optimal WebGL performance if their device meets the hardware specifications below.
The application may run on older or lower-end devices but 360 Immersive cannot guarantee the quality, speed, or stability of the experience.
Minimum System Specifications
64-bit operating system
8GB of RAM
Integrated graphics with WebGL 2.0 / OpenGL ES 3.0 Support
Quad-core Intel/AMD CPU
Latest version of Chrome, Firefox, Safari, or Microsoft Edge
Recommended System Specifications
64-bit operating system
8GB of RAM or higher
Dedicated NVIDIA/AMD GPU (Geforce 400 or Radeon HD 7000 Series or higher)
High-density displays (e.g. Retina or 4K) require high quality GPU
Quad-core Intel/AMD CPU (Intel Sandy Bridge or AMD Bulldozer Series or higher)
Latest version of Chrome, Firefox, Safari, or Microsoft Edge
NOTE:
Laptop trackpads are supported, however 360 Immersive recommends use of a two-button mouse with a scroll wheel for the best user experience.
Need Support? Our Team is Here to Help!
Please provide as much information as possible to help us diagnose the problem.
Our team will respond within 24 business hours.
Please describe the issue(s) you are experiencing and provide as much detail as possible.
If Desktop – Windows or Mac? What browser version?
If Mobile – What device type, model, and operating system?
If VR – What headset, manufacturer, and model?
Note: If possible, please provide a screen capture of any error message(s).
Email our support team: info@360immersive.com