Great feedback is essential for everyone’s success. In order to be successful and perform at a high level, we need to know what we’re doing well and should continue doing, what we need to improve, as well as what we need to stop doing. No matter how successful each of us may be, feedback is an important part of doing our job, and doing it well—and managers play a critical role. It is a manager’s job to coach and develop employees, and to help each person stay on track. All of this of course includes giving great feedback.

The Giving Great Feedback course gives managers the tools and guidance needed to strengthen the feedback given to employees to ensure that each person can perform at his or her best.

Upon successful completion of this course, you should be able to:

Approximately 50 minutes

Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.