This online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to respond effectively to incidents by following a well-defined process for investigations. While there are several different investigation techniques that can be used in any given set of circumstances, this course focuses on the 5-WHY Technique.

Intended audiences include managers, supervisors, foremen, Health and Safety Representatives, and Joint Work Site Health and Safety Committee Members.

This course contains 2 technical hours.  

CEUs 
(Continuing Education Units) 

BCRSP 
This course may be eligible for 0.2 CEUs for the Board of Canadian Registered Safety Professionals (BCRSP) – Continuing Professional Development Program (CPD Program) for the purpose of recertification in maintaining the BCRSP certification. See the BCRSP website at www.bcrsp.ca for CPD point criteria.  

This online Incident Investigation and Root Cause Analysis course covers the following topics:

• Roles and responsibilities when an incident occurs
• How to determine the severity of an incident
• Beginning the incident investigation process
• Information gathering using the 5-WHY Technique
• How to interview others regarding the circumstances of an incident
• Incident investigation documentation
• Resources regarding incident investigation processes

Approximately 2 hours

A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.