The purpose of this lesson is to familiarize employees with the common procedures of conducting an incident investigation, specifically an incident involving an injury. The crux of why incident investigation is critical is to implement corrective actions to prevent further incidents.

After successful completion of this course, you should have a better understanding of:

• The purpose and benefits of an incident investigation.
• Common practices to follow and information to be gathered during an investigation.
• Documenting and reporting responsibilities.
• The importance of and common practices for determining root cause.
• The importance of implementing corrective actions.

• Introduction
• Investigation
• Documentation
• Root Cause
• Corrective Action

Approximately 40 minutes

Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.