Character, integrity and personal conduct matter. They matter in our personal life and they matter at work too. How we conduct ourselves with others makes a difference in our overall ability to succeed. Individuals who show strong character and integrity develop a high level of trust and respect with others, are seen as leaders, and are looked to as an important part of the organization.

When you take the time to strengthen your personal behaviors and conduct, you will certainly see a benefit. The Personal Behaviors and Conduct course will help you understand if your behaviors are consistent with the company values, if you tend to overreact to stressful situations, and teach you how to strengthen your interactions with others.

Upon successful completion of this course, you should be able to:

• Evaluate your level of manners and courtesy at work
• Determine if you display an attitude to learn
• Increase objectivity by identifying various perspectives of the same situation
• Determine if you tend to overreact to stressful and difficult situations
• Persevere in the face of setbacks
• Increase the consistency between your actions and the company values
• Spend time asking questions before immediately jumping to solutions

• Manners and Courtesy at Work
• Developing an Attitude to Learn
• Increase Your Objectivity
• Do You Overreact?
• Persevere During Setbacks
• Being Consistent with Company Values
• Don’t Jump to Solutions

Approximately 70 minutes

Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.

Upon successful completion of this online course, a certificate of completion will be available for download and printing.