This online Workplace Harassment and Violence Prevention course is designed to help individuals understand how to identify incidents that could be considered workplace harassment and/or workplace violence. It addresses how such incidents might be prevented and practical procedures for addressing incidents in work site settings.

The course helps participants recognize and define workplace harassment and violence as it relates to the Alberta OH&S Act. The program identifies system and personal security measures for preventing workplace violence and describes strategies for dealing with “different,” “difficult,” and “dangerous” people. The program also discusses how to recover from workplace harassment and violence.

• Defining workplace harassment and violence
• Identifying security measures
• Recognizing warning signs
• Dealing with different people
• Dealing with difficult people
• Dealing with dangerous people
• Recovering from workplace violence and
  harassment

Approximately 2 hours

A mark of 80% must be achieved in order to pass this course.

Upon successful completion of this online course, a certificate of completion will be available for download and printing. This course is recommended to be retaken every 3 years from the course completion date indicated on the certificate.